Using shared values to strengthen your team
A major initiative this year at Boost has been to harness the power of our shared values. Here’s what we’ve done, the results we achieved, and how you can do the same.
Our values are:
- Responsibility
- Servant leadership
- Courage
- Manaakitanga
We came up with these values by looking at the actual behaviours you see at Boost, then agreeing as a team how to describe them. They’re the way we achieve our purpose: Supporting others to create positive and lasting impacts. Our purpose points us all in the same direction and our values ensure we get there in lockstep.
Values Awards
This year we instituted Values Awards to build on the benefits of having common values. Each month, four people are presented with a medallion recognising a specific way they’ve demonstrated one of the values.
This makes the values real and embeds them in the rhythm of our work. Being reminded of the ways our colleagues embody our common values builds team spirit and reinforces the values.
We’re already seeing the benefits of the awards. We recently sent out a TinyPulse survey asking if the team thinks we consistently stay true to our values. Everyone agreed we do. Here are some of the anonymous responses:
The values shone through even in lockdown.
The set of crystal clear values and ideals that every member of every team understands and lives by helps to create a culture that is consistently amazing to be a part of.
Even more so now with the medallions because it brings the values to the forefront and lets the whole team know who is showing our values.
The benefits are also coming through in key metrics. This year we have:
- achieved our highest ever Team Happiness rating
- maintained full productivity during the COVID-19 lockdown
- grown our team by 16%, helping us deliver greater benefits to our clients.
It shows what you can do by agreeing on the values that matter to your team, then reinforcing and embedding these values in your day-to-day work.
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